Emergency contacts
If you see an emergency in the port:
- Phone Emergency Services (Police, Fire, Ambulance) – 000
- Then, phone Melbourne VTS Port Operations Control (POCC) – 9644 9777
When reporting an incident to 000, look for the nearest Emergency Marker and quote the locality code (e.g. POM 301, see right) to help establish your location.
Whole of port 24/7 hour emergency support contact numbers:
| Port of Melbourne Emergency Contact | 9689 0224 |
| Melbourne VTS (Non-emergency) | 9644 9700 |
| Harbour Master (Emergency incidents) | 9644 9777 (via Melbourne VTS) |
| Port of Melbourne Duty Port Authorised Officer (All Port of Melbourne Incidents) | 9683 1594 |
| Port of Melbourne Duty Security Officer | 9612 3646 |
| Port of Melbourne Assets Operations (Water, power, infrastructure faults) | 9612 3619 |
| SECURITY Monitoring Control Centre | 9681 8044 |
| Community/General Enquiries (Noise complaints can be lodged via the Incident Report Form below) | 1300 857 662 |
| Emergency Services – Operational line to Melbourne VTS | 9644 9778 |
| Ports Victoria Duty Officer (All Ports Victoria incidents) | 9644 9745 |
Report a non-emergency incident or hazard
To report an Incident (e.g. injury, accident or near miss, minor pollution, noise or other environmental issue)
Go to Port of Melbourne’s Incident Report Form
To report a Hazard (e.g. damage to property/equipment fault, an uneven footpath or trip hazard, a hole in a fence)
Go to Port of Melbourne’s Hazard Report Form
Emergency Markers with locality codes (see above) have been installed in the port in conjunction with the Emergency Service Telecommunications Authority.